Our copywriters develop a suggested script based on a personalized consultation and your current online and print marketing content. We follow up and edit your scripts as needed until you are 100% satisfied & give the final green light for recording. Choose from male, female or alternating voice talent, and we mix your on-hold messages in our professional studios with your choice of licensed on-hold music.
Or, if needed, loaded onto our complimentary on-hold hardware. We have been using ON HOLD:32 for our recordings since 2007. We are a large group comprised of multiple internal medicine and specialty practices. They have always been a pleasure to work with. The turnaround time to complete recordings is very fast and their attention to detail is exemplary.
ON HOLD:32 provides a high level of customer service and are always available when needed. I highly recommend ON HOLD:32 for all your recording needs! I can't begin to tell you the impact our ON HOLD:32 service has had on our practice!
Or, if needed, loaded onto our complimentary on-hold hardware. We have been using ON HOLD:32 for our recordings since 2007. We are a large group comprised of multiple internal medicine and specialty practices. They have always been a pleasure to work with. The turnaround time to complete recordings is very fast and their attention to detail is exemplary.
ON HOLD:32 provides a high level of customer service and are always available when needed. I highly recommend ON HOLD:32 for all your recording needs! I can't begin to tell you the impact our ON HOLD:32 service has had on our practice!
Services
Since 1994, ON HOLD:32 has been helping clients transform their "hold" time into a powerful marketing tool that allows them to project a professional image, provide a unique opportunity to promote their products and services, and decrease hang-ups.
Each of our customized programs includes: expert program design based on your specific needs; nationwide system installation coordination; dedicated account management; responsive service and support from our in-house team; and payment options.
We've built a nationwide client base by delivering a level of service that most other providers cannot.
Each of our customized programs includes: expert program design based on your specific needs; nationwide system installation coordination; dedicated account management; responsive service and support from our in-house team; and payment options.
We've built a nationwide client base by delivering a level of service that most other providers cannot.
Mike Groom founded ON HOLD:32 in 1994.
Prior to this, Mike was a Sales Executive for Voice-Tel of the Triangle, selling voice mail services to businesses and individuals.
Before Voice-Tel, he was Founder of Voice Mail of America (VMAC) in New Haven, CT, where he started the very first voice mail company in New England dedicated to providing voice mailboxes to small or medium sized businesses that couldn't afford their own voice mail systems.
Prior to VMAC, he was the National Call Center Manager for Executone Telephone Systems in Darien, CT.
Prior to this, Mike was a Sales Executive for Voice-Tel of the Triangle, selling voice mail services to businesses and individuals.
Before Voice-Tel, he was Founder of Voice Mail of America (VMAC) in New Haven, CT, where he started the very first voice mail company in New England dedicated to providing voice mailboxes to small or medium sized businesses that couldn't afford their own voice mail systems.
Prior to VMAC, he was the National Call Center Manager for Executone Telephone Systems in Darien, CT.
Connect with callers locally and globally.
Using a bilingual voice-over in your automated phone prompts and on-hold messages can create a positive impact on a caller and their experience with your company.
Translation - If you can provide the script translation yourself, our voice talents will record EXACTLY what you provide us.
However, if you prefer, we will be happy to translate any English script into the language of your choice.
Transcription - If you already have greetings recorded on your phone system, but you don't have a written copy of the menus, we can call in to your office and transcribe them for you.
Using a bilingual voice-over in your automated phone prompts and on-hold messages can create a positive impact on a caller and their experience with your company.
Translation - If you can provide the script translation yourself, our voice talents will record EXACTLY what you provide us.
However, if you prefer, we will be happy to translate any English script into the language of your choice.
Transcription - If you already have greetings recorded on your phone system, but you don't have a written copy of the menus, we can call in to your office and transcribe them for you.
If you have a VOIP system or hosted service, our recordings can easily be integrated with your phone system, without requiring any additional equipment.
We will work with your phone vendor to convert the recording to the file specification that is compatible to your particular system and upload it to your phones.
We will work with your phone vendor to convert the recording to the file specification that is compatible to your particular system and upload it to your phones.
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