Our services include complete 3PL (third party logistics) services including EDI (electronic data interchange) with the major wholesalers for fulfillment of purchase orders and electronic invoicing. We fulfill hundreds and sometimes thousands of pharmaceutical trade and sample orders each day. Our customer service department receives inbound and makes outbound phone calls for order placement, issue resolution, and order solicitation.
Saddle River Marketing Concepts is a complete distribution and marketing support company working primarily in the pharmaceutical industry. Direct Mailings have always been at the core of our business. Our mailing facility is capable of handling mailings of virtually any size. Saddle River Marketing Concepts (SRMC), formed in 1994, is a pharmaceutical fulfillment company with fully developed services utilizing our in-house developed technology.
The SRMC Oracle database is validated as required by FDA and PDMA. This accreditation required an intense review of the SRMC Standard Operating Procedures, documentation of federal and state regulatory compliance, criminal and financial background investigations, & a two day on-site quality inspection by the NABP.
Saddle River Marketing Concepts is a complete distribution and marketing support company working primarily in the pharmaceutical industry. Direct Mailings have always been at the core of our business. Our mailing facility is capable of handling mailings of virtually any size. Saddle River Marketing Concepts (SRMC), formed in 1994, is a pharmaceutical fulfillment company with fully developed services utilizing our in-house developed technology.
The SRMC Oracle database is validated as required by FDA and PDMA. This accreditation required an intense review of the SRMC Standard Operating Procedures, documentation of federal and state regulatory compliance, criminal and financial background investigations, & a two day on-site quality inspection by the NABP.
Services
All payments can be posted to your SRMC web-site for payment tracking, reporting, and downloading to your accounting software.
Saddle River Marketing Concepts is DEA inspected as a wholesale distributor for Controlled Drug Substances and FDA inspected for Repackaging and Relabeling and fulfillment services.
SRMC is licensed as required in each state as a wholesale distributor for controlled and non-controlled Rx and OTC pharmaceuticals.
SRMC has been actively fulfilling pharmaceutical sample requests to physicians, and trade pack orders for Patient Assistance Programs since 1994.
Saddle River Marketing Concepts is DEA inspected as a wholesale distributor for Controlled Drug Substances and FDA inspected for Repackaging and Relabeling and fulfillment services.
SRMC is licensed as required in each state as a wholesale distributor for controlled and non-controlled Rx and OTC pharmaceuticals.
SRMC has been actively fulfilling pharmaceutical sample requests to physicians, and trade pack orders for Patient Assistance Programs since 1994.
Our customer service department receives inbound and outbound phone calls for order placement, issue resolution, and order solicitation.
SRMC customer service and telemarketing capabilities include both inbound and outbound telemarketing.
Our telemarketing call center is completely automated and linked with our INSYST (Information System for Shipping and Telemarketing) computer System.
We currently operate an 18 active station Telemarketing Center with 50+ station immediate capacity.
We have an Integrated Digital Telephone System with the capacity for 432 lines and 24 800#'s.
SRMC customer service and telemarketing capabilities include both inbound and outbound telemarketing.
Our telemarketing call center is completely automated and linked with our INSYST (Information System for Shipping and Telemarketing) computer System.
We currently operate an 18 active station Telemarketing Center with 50+ station immediate capacity.
We have an Integrated Digital Telephone System with the capacity for 432 lines and 24 800#'s.
SRMC has advanced web order processing for order management, payment processing, and financial reporting.
We fulfill hundreds and sometimes thousands of pharmaceutical trade and sample orders/day.
SRMC is a Verified Accredited Wholesale Distributor (VAWD Accredited) by the National Association of Boards of Pharmacy.
All activities are conducted on-site in our FDA, DEA, and NABP compliant facility located at 600 Valley Health Plaza in Paramus, New Jersey.
The facility has an electronic security system and temperature and humidity monitoring to maintain your materials in optimum condition.
We fulfill hundreds and sometimes thousands of pharmaceutical trade and sample orders/day.
SRMC is a Verified Accredited Wholesale Distributor (VAWD Accredited) by the National Association of Boards of Pharmacy.
All activities are conducted on-site in our FDA, DEA, and NABP compliant facility located at 600 Valley Health Plaza in Paramus, New Jersey.
The facility has an electronic security system and temperature and humidity monitoring to maintain your materials in optimum condition.
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