CCS gets results! Their writing is excellent and the follow up is pleasantly persistent - just what you want from a PR professional! CCS journalists developed solid relationships with our district and regional sales teams and had an uncanny knack for surfacing our best customers' most compelling stories. These translated into case studies that were effectively used with media, analysts and sales.
It's part of CCS' wonderful culture to always seek out and find the win-win. I worked with CCS for many years when I was at HP, to implement a Customer Success Story/Case Study Program. After incredible hard work and innovative thinking and perseverance, it became a thriving, robust program that greatly influenced sales and customer loyalty, and had a tremendous impact on revenues.
The CCS team consistently delivered results that helped our sales teams win business and our marketing teams increase awareness and visibility. They would be an asset to any organization and their reference program.
It's part of CCS' wonderful culture to always seek out and find the win-win. I worked with CCS for many years when I was at HP, to implement a Customer Success Story/Case Study Program. After incredible hard work and innovative thinking and perseverance, it became a thriving, robust program that greatly influenced sales and customer loyalty, and had a tremendous impact on revenues.
The CCS team consistently delivered results that helped our sales teams win business and our marketing teams increase awareness and visibility. They would be an asset to any organization and their reference program.
Services
CCS, an award-winning PR and marketing communications agency with outstanding longevity in the industry, brings you something different and better: exceptional expertise and remarkable services at a professional level unmatched by competitors.
Our firm is also widely recognized for offering world-class customer reference program management services, specializing in request fulfillment for both marketing and sales opportunities.
Since its launch in 1966, CCS has hired professional journalists and media relations specialists to combine a voice-of-the-customer news approach with exceptional marketing expertise.
Our firm is also widely recognized for offering world-class customer reference program management services, specializing in request fulfillment for both marketing and sales opportunities.
Since its launch in 1966, CCS has hired professional journalists and media relations specialists to combine a voice-of-the-customer news approach with exceptional marketing expertise.
CCS was founded by journalist Bob Fisher.
A former reporter for the New York Herald Tribune, Bob knew he wasn't a "9-to-5 kind of guy" and began his marketing communications career as a freelance writer of trade magazine articles.
Soon, other companies employed his writing skills, and with more work than he could handle alone, Bob founded the company that today is CCS.
From the beginning, the agency made it a policy to hire former journalists to handle all research, writing and editing.
Success led CCS to a large clientele of blue chip, global companies - virtually all of them referred by client word of mouth and marketing executives.
A former reporter for the New York Herald Tribune, Bob knew he wasn't a "9-to-5 kind of guy" and began his marketing communications career as a freelance writer of trade magazine articles.
Soon, other companies employed his writing skills, and with more work than he could handle alone, Bob founded the company that today is CCS.
From the beginning, the agency made it a policy to hire former journalists to handle all research, writing and editing.
Success led CCS to a large clientele of blue chip, global companies - virtually all of them referred by client word of mouth and marketing executives.
Gayle Mestel, President/CEO has managed the effective and strategic use of thousands of customer references in a broad range of deliverables, events and campaigns.
She manages CCS' business unit that develops outsourced customer reference programs for corporate clients.
This includes cultivating and tracking customer relationships, matching those valued alliances to sales and marketing opportunities, as well as developing case studies, testimonial quotes, videos and other marketing communications deliverables to maximize exposure.
She manages CCS' business unit that develops outsourced customer reference programs for corporate clients.
This includes cultivating and tracking customer relationships, matching those valued alliances to sales and marketing opportunities, as well as developing case studies, testimonial quotes, videos and other marketing communications deliverables to maximize exposure.
Your best sales resource is a satisfied customer.
Their words show the real-world value of your solutions, give unbiased credibility to your marketing claims, and help land new business.
CCS has been managing successful customer reference programs for Fortune 500 companies since 1966 - long before the practice became mainstream.
Our experience, expertise and techniques are unsurpassed.
We can take the lead or help you design and implement an effective customer reference program, manage it, or simply qualify and track existing customers willing to serve as references when opportunities arise.
Their words show the real-world value of your solutions, give unbiased credibility to your marketing claims, and help land new business.
CCS has been managing successful customer reference programs for Fortune 500 companies since 1966 - long before the practice became mainstream.
Our experience, expertise and techniques are unsurpassed.
We can take the lead or help you design and implement an effective customer reference program, manage it, or simply qualify and track existing customers willing to serve as references when opportunities arise.
Public relations campaigns shape your company's reputation, impact opinion leaders, and influence your customers' perceptions.
Our team of experienced journalists and savvy marketing professionals can translate your strategic objectives into an effective and successful campaign that hits all the marks.
We've been evolving and transforming since 1966 with a sharp focus on each client's unique needs and goals, and a customized approach in every case.
With CCS, you're not just engaging with an established firm with a proven track record, but a team of collaborators who are uniquely qualified to get the job done.
Our team of experienced journalists and savvy marketing professionals can translate your strategic objectives into an effective and successful campaign that hits all the marks.
We've been evolving and transforming since 1966 with a sharp focus on each client's unique needs and goals, and a customized approach in every case.
With CCS, you're not just engaging with an established firm with a proven track record, but a team of collaborators who are uniquely qualified to get the job done.
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